Today we did a 3-minute timed typing test. We worked with the 3CX phone system with various scenarios between Customers and Employees with a classmate. It was fun to do. We discussed as a group; our experiences doing our accountability project to make calls to 3 stores and give feedback on their customer service. That …
Monthly Archives: February 2024
What I Did Today
We reviewed and explained our experience with the Remote Customer Service Accountability Assignment. Later, we practiced responding to BerkMart customers using the 3CX Phone System. We practiced responding to upset customers and happy customers.
What I Did Today
Today we roleplayed customers and employees in various situations. I still feel nervous at times answering a customer phone so I’m glad to get as much practice as possible. I also got to share about Lenovo and iFixit teaming up for the newest laptops, consumer repairs are something I feel strongly about and support as …
What I Did Today
Today we watched a short video on how to best use the telephone when interacting with customers. For the rest of the class period, I went into a breakout room to finish up a few late assignments that I needed to do.
What I Did Today
Today I began as usual by posting job listings, one of which I applied for myself. After that, I worked on figuring out the best way to contact national parks so I could add places like Muir Woods to the graduation project. Afterwards I started a new version of my resume that focuses more on …
What I did today
I added additional entries to the Job Postings List. I added additional entries to the Graduation project and sent out corresponding letters. I made additional improvements to my Resume and shared it with Carrie for review.
Job Listing: In-Person Office Associate, Oakland (Full Time)
UCSF Benioff Children’s Hospital, Oakland, is looking for an Office Associate! This position involves providing secretarial and clerical support to the department and acting as the primary contact between hospital employees, personnel and management. Requirements are a HS diploma and one year of customer-facing work, ideally in the medical field. Consider applying today! LINK
Job Listing: In-Person Administrative Assistant, San Fransisco (Part Time)
The Japanese Community Youth Council of San Fransisco is looking for an Administrative Program Assistant! Duties include managing sensitive data (via salesforce), providing onboarding for program participants, and participating in events and meetings as needed. Requirements are a HS diploma and proficiency with the applications taught in CTP (Google Suite, Zoom, etc.), with knowledge of …
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Job Listing: Remote/Hybrid Office Technician, Larkspur (Full Time)
San Quentin’s Mental Health Program is looking for an Office Technician! This position involves complex clerical duties including recordkeeping and error-checking, answering phones and replying to emails, and ensuring compliance with state laws. The requirements are a HS diploma and either a college degree or two years of experience. This position is available for 100% …
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Job Postings 2/29/24
Office Admin AssistantCompany: BWD GardensLINK: https://www.glassdoor.com/Job/oakland-ca-us-administrative-clerical-jobs-SRCH_IL.0,13_IC1147380_KO14,37.htmThis full-time position offers a competitive salary and benefits after 90 days. Ideal candidate will: Manage emails, letters, packages, phone calls, and other forms of correspondence; Quickbooks Processing & Basic bookkeeping support: AR/AP invoices, client payment data entry, emailing paid receipts, run expense reports; Prepare communications, such as newsletters, invoices, …