I had to arrive late for personal reasons, so I only got in 2 hours. I’m now at 7. I posted a job and made important updates to the outreach spreadsheet.
What I did today post
10 26 2026
Today, as a class, we started with some phone practice. Then, before the second hour, Jose and I recorded the profilo slide project, which we should finish recording at some point tomorrow. Then, for the rest of the class, we worked on the independent challenge, and tomorrow we will go over the independent challenge some more as a whole.
What I did today
Today we started with practicing customer support phone calls using scripts. It was pretty basic as it’s just us CTT students with no PRO students to supplement us. And Jose was working with Lars and Antonio on their portfolios (exciting).
After that we worked on our Independent Challenge, which was pretty easy but a good practice. And I’ll see if I missed anything tomorrow, which is nice because then I can know what I need to work on instead of just thinking “oh I got this.”
Then we had independent time so I worked on Skillsoft.
What I Did Today
October 26, 2026: Today, I recorded a presentation for my core training portfolio. Then, I practiced with MicroSIP with my classmates. Finally, I did an individual challenge which involved Google Docs and Google Sheets.
[Full-Time, On-Site in San Francisco] Front Desk Agent, Marriott (Ritz-Carlton) Hotel
https://www.simplyhired.com/job/tzlRxxn_TUgpb7G1nM__VLB_IF9hL-Z_fUDRku0zrbsM6YSmLGPtMA
Full-time, in-person position paying $38.68/hr.
No benefits listed
Duties
Process check-ins and check-outs; Confirm reservations; Assign rooms; Issue and activate room keys; Process payments; Resolve late or disputed charges; Answer, record, and process all guest calls, and messages; Address guest requests, questions, or concerns; Coordinate with Housekeeping to track readiness of rooms; Communicate with guests about parking and dispatch valet/bell staff on arrival; Give directions and local info; Run and review daily reports (# of arrivals/departures); Complete cashier/closing reports in the computer system; Cash guests’ personal/traveler’s checks; Count money; Balance/drop receipts; Welcome/acknowledge/thank guests according to company standards; Assist people w/ disabilities
Physical demands
Stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Requirements
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
What Today Held
I had a lovely time during my shift today. I really appreciate looking for general jobs to post as well as knocking out a bunch of outreach emails. I think I’ve set that system up to aid me in working quickly. I really enjoyed receiving aid today in regards to making a chart for my hours, besides relying on the Homebase app or my planner notes. #ThankYou Jose
I also appreciate Devin for reminding us of the distance around searching for employers seeking employees, as well as providing me with the task of posting an awesome-sounding job fair with aid in renovating it with more rounded information. #ThankYouDevin
Healthcare, Home Care, Respite Care, and Elder Care
!!! JOB FAIR !!!
Where: Fairfield-Suisan Adult School (FSAS)
About: From 5:00 pm to 6:30 pm on October 29, 2026, FSAS will host a FREE Job Fair! It is time to connect and network with employers who are hiring now.
Affiliated vendors will have open opportunities in healthcare, home care, respite care and elder care.
What I did today
Today, my main responsibility as an administrative associate was to research and publish new job opportunities on our site. I started by exploring platforms like SimplyHired and Monster, where I successfully identified and posted three strong job listings. Additionally, I drafted ten sponsor emails provided by my supervisor, though I noticed a few came back as undeliverable and plan to research new addresses to resend them tomorrow. The goal of my efforts was to maintain accurate resources and support our team’s external communications.
In-person, Full-Time / Part-Time / Hourly ($20.00+/hour): Customer Service Associate, Raising Cane’s (C1332-Main & Geary, San Francisco)
Immediate opening for a customer service associate position ($20.00+/hour starting pay with flexible shifts) supporting restaurant operations and guest experiences. Duties include taking drive-thru and front counter orders, assembling and delivering food, processing payments, cleaning dining and kitchen areas, and collaborating with team members. They are looking for upbeat, dependable, and enthusiastic candidates who thrive in a fast-paced environment and value teamwork.
FT- Customer Support Specialist- Remote
Company: Hello Team
About: Delivering end-to-end client support. This combines customer support with platform training and implementation guidance.
Requirements: 1-3 years in a customer support role; software and environment troubleshooting and diagnostic skills; a solid understanding of basic computer functions; and the ability to teach and train users.
Link: Indeed,