What I Did Today

This morning I had to dart into the city for an appointment and walked right by and being reminded of the Dream Force conference and exhibition for Salesforce. I came home and watched some of the marketing keynote speeches online on how AI driven campaigns are working right now.

Then, at class time we were split into a breakout room, because CTT was busy with Delta Dental doing mock interviews. Tiye and I went through our accountability assignments – the flyers we found from the real world to share and critique what we found. My flyers were on a Berkeley Job Fair at Ashby station, the FERA energy discount program through PG&E, and

Then, we had enough time before break to go over our Canva presentations. Mine was on “How to Sell Ice Cream” and even though my overall plan to sell seemed to fall short, I still enjoy ice cream and would be interested in learning more. I definitely learned how to use Canva templates to complete presentations, and use the edit features to change or update content as needed.

What Today Held

Great day today. We went over our flyers for accountability and it was a blast. I also enjoyed our Canva slides presentations and well as the ability to give sourdough starter and discard updates. Alex’s ice cream presentation was awesome lessons to learn and got to learn a lot about ice cream companies making it throughout the years. Ready for interviews next week and ready for SJS coming up soon!

Customer Support Specialist -Hybrid – San Francisco – FT

Customer Support Specialist – LinkedIn
You’ll be the first point of contact for customer support queries via Intercom (and whatever ticketing tools we add as we grow), triaging and resolving day-to-day platform, billing, and account questions, escalating real technical or product bugs to Engineering, and building the documentation and knowledge base that let customers solve simple problems themselves. You’ll also cover weekend and out-of-hours shifts on the support rota, filling a real gap in coverage as we grow.

We’re not looking for someone who just closes tickets. We want someone who treats every conversation as a chance to build trust in Cuttable, who knows the difference between a quick fix and the right one, and who’s excited to help build the support function from the ground up as one of our first people in this role.

Administrative Assistant – FT – Brisbane

Administrative Assistant -Indeed
We are looking to expand our enthusiastic team with a cooperative candidate for the administrative department. Responsibilities for this full-time position consist, but are not limited to, providing administrative, bookkeeping, and clerical services to ensure effective operations.
 High school diploma or equivalent

· Computer skills: Office Suites (Excel, Word, Powerpoint, Outlook, Slack, Adobe, etc.)

· Strong communication and writing skills

· Excellent attention to detail

Nonprofit Customer Service – FT – Walnut Creek

Nonprofit Customer Service

This role involves engaging with potential donors, educating them on nonprofit missions, and inspiring people to donate to causes that are making a difference in the community.

You will be responsible for speaking to individuals in the community , presenting nonprofit organizations’ goals and visions, and encouraging donations. This is not just a sales role it’s an opportunity to build relationships, create change, and develop your sales and communication skills.

What I Did Today

Today I didn’t have much on the schedule besides the Canva presentation project. Of course, I spent about 15 minutes of typing practice when I started the afternoon.

Yesterday, I chose to do my Canva presentation on “How to Sell Ice Cream” and I did a little more research today into how franchise opportunities work to better inform the presentation. This was a fun activity, comparing the history of financials between Baskin Robbins, Coldstone, and Jeni’s Ice Cream.

The template came preloaded with images of delicious ice cream and consumers of ice cream, so it was a challenge to put together my fresh take. That’s mostly what I worked on today. The important part of the project was feeling more comfortable with the Canva application. Even though the end result is similar to Google Slides or Powerpoint, I learned how to use Canva to animate the slides, resize the text boxes, add pictures, and change layout with the practice I did today.

What Today Held

Today was smooth! I was able to record my portfolio presentation and I think I am happy with the results. I never usually hear myself talking very much so I will be interested to find out. I was doing my canva project on the history of books, stories and how words exist to all of us differently yet we have cultivated understandings between us in majorities. However, giving the description right now is too many words. I’ve switched my project to Sourdough starter and sourdough bread. Realistically, the way I am, the conversation and the point of the sourdough information will most likely run long (in the same way my speaking voice does).

Wₕₐₜ ᵢ dᵢd ₜₒdₐy

Then it was back to the grindstone with the Networking Lab. I’ve gotten pretty far though I did make a mistake where I put 19.168.0.1 for an IP address when I meant 192.168.0.1. Luckily it was an easy mistake to make and to fix so its all good. And it added a bit of levity to my ticket.