Featured

Graduation!

Join us on October 17th from 5:30-7:00 PM via Zoom to celebrate the remarkable achievements of 45 individuals who have successfully completed their training at the Computer Technologies Program. These graduates have worked hard and had to overcome numerous barriers to reach this crucial milestone on their path to new careers. This inspiring event will shine a spotlight on their journeys, milestones, and unwavering dedication. https://www.ctpberk.org/2024-ctp-graduation/

What I did today.

This week, we focused on the Power of Wellness Phone Systems and Customer Service. We ensured that our phone setup was functioning properly with the 3CX phone system. Then, we worked on Independent Challenges Parts 1, 2, and 3, which tested our skills in Web Browser Setup, Google Docs, and Google Sheets.

Today in PRO

We did our Independent Challenge today and it was all good until the very last challenge. I know that I can do it, it will just take a little bit of time to get the formulas down. But it will take practice. Overall the class was good.

What I did Today!

Today I didn’t do to good on my typing. I got 56 WPM and 95% accuracy. I also got to work on the first challenge with that is a refresher for me. I got to complete my skillsoft assignment and turn it in. I got a 81% on my skillsoft course test.

IT Service Desk Technician, Tier 1 – Santa Barbara or San Luis Obispo Area ONLY, for Anchor Point IT Solutions, at 213 Santa Barbara Street, Santa Barbara, CA 93101

Join our growing IT company and become part of an incredible team! We’re seeking a curious, organized, and process-driven candidate who excels at problem-solving in a fast-paced environment. If you enjoy working with technology and people, the Service Desk Technician role with our Anchor Point Service Team is perfect for you.

These are some of the responsibilities you will have on the job

  1. Provide technical support and peace of mind for Anchor Point clients on the phone and via email.
  2. Drive to client offices and help them in person.
  3. Resolve Tier 1 and 2 technical issues and manage service request queues, document time spent and strong note taking skills.

LINK

Entry Level Help Desk Support Technician (On Site), for Ferreira Construction Co., Inc., at 10370 Commerce Center Drive, Rancho Cucamonga, CA 91730

The Help Desk Technician supports employees facing issues with IT applications, products, or services. As the primary contact for technical assistance via phone and the IT Ticketing system, they ensure effective solutions are provided. This role requires the candidate to be physically present in the office five days a week.

These are some of the responsibilities you will have at the job

  1. Assist in identifying trends in continuing hardware, software or systems problems.
  2. Document user problems, resolution, and new solutions for future reference using tools and resources.
  3. Maintain regular and consistent attendance and punctuality.

LINK

Jr. Support Technician In Person, for Adroit Worldwide Media, Inc (AWM), at Santa Ana, CA

Join AWM, an AI technology company offering a frictionless shopping solution. We leverage artificial intelligence, computer vision, machine learning, and deep learning to transform the retail landscape. Our comprehensive ecosystem automates business processes, enhancing operational efficiency, boosting sales, and minimizing waste.

These are some of the thing you will be doing at the job

  1. This position involves two primary responsibilities: reviewing transactions and annotating data, along with tasks like handling support requests and assisting with deployments.
  2. Success in this role requires patience, attention to detail, and accuracy over speed, which will improve with experience. Training will be provided for our proprietary software.
  3. Additionally, based on your skills, you may assist IT Support Technicians with hardware or software development.

LINK