What I Did Today

Today I finished the Email Etiquette Exercise from yesterday. I also went over the 3CX Phone app. I was able to accept multiple calls however I couldn’t call out. Mike had to help me figure out why I couldn’t call anyone on the app. Mike and Salvador figured it out.

What I Did Today

Today I finished up an assignment that I didn’t have time for yesterday, and then we did some basic phone practice. Despite a lot of technical problems (something you have to be ready for when working remotely), it was a good day and I learned some good stuff.

What I learned today

I learned about the 3Cx phone system and so far I have learned a few little idiosyncracies about the system such as I don’t have icons on my end because it is unlikely that I will be calling myself, but I have the receiver, hold, etc. icons for everyone else. Interesting. I also began work on my Accountability assignment.

What I Did Today

Today I went over professional emails. I definitely realized the importance of formal and informal writing. I also took in alot of information from Jose and Mike about the importance of closing emails with your name, number, email and signature.

What I Did Today

Today I learned how to use the online phone setup so that we can practice calls later this week, and then we did a deep dive into professional email communications. It’s good to be learning this stuff, I find clear guidelines very helpful!