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Graduation!

Join us on October 17th from 5:30-7:00 PM via Zoom to celebrate the remarkable achievements of 45 individuals who have successfully completed their training at the Computer Technologies Program. These graduates have worked hard and had to overcome numerous barriers to reach this crucial milestone on their path to new careers. This inspiring event will shine a spotlight on their journeys, milestones, and unwavering dedication. https://www.ctpberk.org/2024-ctp-graduation/

Desktop Image Specialist, for CIO Solutions, at Santa Barbara, CA 93111

CIO Solutions offers premium IT services to businesses, affordable housing, medical practices, and non-profits. With over 30 years of experience, we focus on delivering custom IT solutions backed by exceptional customer service. Our offices are located in Santa Barbara, San Luis Obispo, and Fresno, CA.

These are some of the responsibilities you will have on the job

  1. Possess excellent customer service skills
  2. Communicate effectively with customers and co-workers
  3. Able to document and demonstrate processes

LINK

IT Technician – FT – Local Applicants Only, for Ophtek LLC, at 175 Bernal Road, San Jose, CA 95119

We’re hiring detail-oriented IT professionals in the San Jose area for full-time roles. Ideal candidates should enjoy troubleshooting, configuring systems, and possess strong customer service skills. Friendly communication with clients and team members is essential as we support small to medium-sized businesses in the Bay Area.

These are some of the skills you will need for the job

  1. Experience with Windows Operating Systems and Microsoft Office
  2. Setting up software and hardware on desktops and laptops

LINK

Field Technician Technical Support 1, for SEB Professional North America, at Irvine, CA 92612

The Technical Support role assists the management team by troubleshooting complex issues, consulting on service reports and invoices, communicating project updates, and handling ad hoc assignments as needed.

These are some of the responsibilities you will have on the job

  1. Troubleshoots service issues with third party and field technicians.
  2. Conducts root cause analysis to identify and resolve technical issues in a timely manner on escalated machines.
  3. Reviews and analyzes machine service history and provide machine service reports, especially on escalated machines.
  4. Collaborates with Technical Support Management and the Product department on troubleshooting more complex scenarios, especially in case of emergency service cases.

LINK

What I Did Today

Today, I worked on posting job listing’s to CTP’s skill center page for the first hour. I also spent some time building a spreadsheet to keep track of my own hours better. I prefer to do things visually, so I spent some time formatting the sheet to be color coded. I tried not to let it get in the way of getting tasks done, and even outsourced some of the effort to ChatGPT. I continued today with researching ERGs, and then had a lot of time to work on the Google Slides project with other associates. Most of what I worked on today was making the presentation look consistent across slides, making sure it used similar formatting, and make sure everything was positioned well and all the text was readable. The last thing to finish is theme elements and adding images as needed to spruce things up. I’m very happy with the progress the group has made and how well we have been able to coordinate. I finished with more ERG research.

Office Assistant/Entry level (On-Site Morro Bay, CA)

Company: First American
Link

This is a temporary opportunity with chances for full-time advancement looking for candidates with exceptional communication skills, familiarity with Microsoft Office, and an ideal work ethic. Major responsibilities involve greeting visitors/customers, answering phone calls, assisting the team in several ways (account maintenance, scheduling appointments, preparing documents), and ordering office supplies when needed. Stated benefits are medical insurance and paid sick days.