CTP Skill Center

Cleanerific, a locally owned home and office cleaning company serving San Francisco and the Bay Area for more than 25 years, is hiring an Office Assistant for Operations and Customer Service at its San Francisco office. The role pays $23 to $28 per hour.

As the office assistant, you will be the main point of contact for the field cleaning teams, answering their questions, passing along job instructions, and turning client preferences, special notes, and property access details into clear daily instructions. You will help management with onboarding paperwork and training materials, confirm morning check-ins for the field teams, and track daily job completions in real time.

You will also manage scheduling, client bookings, and route planning across San Francisco and the surrounding area, handling last-minute schedule changes, cancellations, and technician call-outs with composure. On the client side, you will answer incoming calls and emails in a warm, professional manner, provide quick quotes and schedule estimates, follow up with clients after service to collect reviews, and assist with basic billing, issuing invoices, and tracking daily job completion logs.

The position begins part-time, Monday through Friday from 9:00 a.m. to 1:00 p.m. (about 20 hours per week), for a 90-day probationary and training period. After successful completion of probation, it transitions to full-time, Monday through Friday from 8:00 a.m. to 5:00 p.m., with a full-time benefits package.

The role calls for one to two or more years of administrative, dispatch, customer service, or office support experience, ideally in a field service setting, along with proficiency in dispatch or scheduling software and basic office software such as Google Workspace. Strong organizational skills, sharp attention to detail, and a calm, problem-solving mindset are important, and you must be able to reliably commute to the San Francisco office each day. Being bilingual in English and Spanish is preferred. No education or license is required.

via CTP Skill Center.

The Housing Rights Committee of San Francisco, a tenant rights nonprofit serving San Francisco tenants since 1979, is hiring a Clinic Office Coordinator for its counseling clinic. This is a full-time, on-site role in San Francisco, paying $36.54 per hour.

As the first point of contact for the clinic, you will screen walk-in, phone, and email inquiries to assess each tenant’s situation and urgency, collect intake information and documents, and make sure clients are connected with the right counselor in a timely way. You will prioritize urgent cases such as lockouts and eviction threats, greet clients as they arrive, explain the counseling services and how the clinic works, and share resources and referrals when the organization cannot help directly.

Your administrative duties will include answering general calls about clinic hours and referrals, organizing brochures, flyers, and other client information, helping the operations team stock office and clinic supplies, supporting office systems and procedures, producing weekly and monthly reports on client service volume, and coordinating events and trainings for volunteers and staff.

The role calls for strong communication skills, a detail-oriented approach, and experience working with people who are facing highly stressful or traumatic situations. You should be comfortable with Gmail, Google Sheets, Google Drive, and Excel, able to build good working relationships with a diverse group of people, and able to work on site during regular business hours and run occasional errands. Bilingual skills in English and Spanish are required. Familiarity with local nonprofits focused on housing, subsidies, homelessness, and domestic violence is a plus.

Benefits include medical, dental, and vision coverage, including chiropractic and acupuncture, and generous paid time off. This is a union position represented by the Office & Professional Employees International Union.

via CTP Skill Center.

San Francisco Ear, Nose & Throat is hiring a Medical Billing Specialist to join its San Francisco practice. This is an on-site role available part-time or full-time, paying $34.55 to $41.61 per hour, with an expected schedule of about 42 hours per week.

In this role, you will review medical records and enter billing information into billing software and electronic medical record systems, check healthcare claims for missing information, and help manage claims through to resolution. You will apply medical billing and coding practices, including CPT, ICD-9/10, and DRG codes, assist with medical collections, and respond to patient questions about their bills with clear, professional customer service. You will also use Microsoft Office to update records, organize documents, and communicate with the team.

No prior experience is required. The practice welcomes candidates with strong attention to detail, basic computer skills, and a willingness to learn healthcare administration and billing software. Medical office experience, familiarity with health insurance, medical terminology, or electronic health records is a plus but not required.

Benefits include a 401(k), dental insurance, parental leave, and a flexible schedule. Work is performed in person in San Francisco, CA.

via CTP Skill Center.

I posted three really solid jobs today. I was also introduced to the fundraising outreach campaign. It will be good to help CTP keep going, but I’m also extremely nervous and I will definitely need further support.

Today we started by learning how to identify and avoid scam job listings. It’s important to research companies and their job listings to make sure they are real and came from the actual company.

After that I received the feedback from yesterday’s mock interviews. They had good advice, which I used as I worked on rewriting some of my interview answers. I also added a background and an ‘about me’ section to my LinkedIn.

Last, we answered technical interview questions. I think I need to look into the technical projects I have done in the past so I can talk more about them for these types of questions.

Today we talked about job scams which seem obvious but they can sneak up on you. Especially as it preys on our desperation. And we can’t be 100% vigilant all the time or our vigilant muscles would be super sore. Plus being so paranoid does not sound fun.

Then we worked on documents. I filled in holes in my common interview question Q&A and checked over some others to make sure they work.

Then we did some interview question practice, with part of it focusing on technical questions. Which is important because we can’t expect the interviewer to be as technically minded as us. And we both seem to have a problem with underemphasizing our accomplishments.

Today, my main responsibility as an administrative associate was to research and post new job opportunities along with upcoming career fairs, and collaborate with management. I started by searching various platforms like Monster and SimplyHired, where I successfully identified and published three strong job listings. Furthermore, I posted three regional career fairs and met briefly with my manager to align on daily priorities. The goal of my efforts was to maintain accurate employment resources and support our team’s ongoing workflow.