Today, I learned how to update tickets and add pictures to customers’ tickets. Another thing I learned is that my work group can see eternal notes that can help the company perform better. Lastly, I re-learned how to connect to a virtual computer using a Remote Desktop Connection.
Author Archives: Devonte CTT
What I Did Today
As a class, I (we) learned about skills development and how what we are learning can be applied in the job environment. We learned about the application called Slack and how it’s used in a job setting (similar to Discord) as well. Additionally, we learned about how to connect to our virtual workstation for the …