Author Archives: Manuel CTT

Today we worked on typing practice. We worked on written customer service responses. We worked on transfers and holds using MicroSIP phone system.

Today we worked on typing practice. We worked on phone scripts to practice using MicroSIP. We learned how to transfer calls using MicroSIP phone system.

Today we practiced typing. We tested our MicroSIP phone app. We worked on our independent challenge. We worked on our individual Skillfsoft assignments.

Today we went over mock interview feedback. We watched a presentation on LinkedIn. We worked on personal employment documents.

Today we continued working on the Drive Imaging lab. We learned how to create a Image backup. We recorded our core training portfolio. We did our core check-ins.

Today we continued working on the Drive Imaging lab. We Restored a Non-Sysprepped Image of Windows 10 pro by using Acronis True Image. We Restored a Sysprepped Image of Windows 10 pro by using Acronis True Image. We learned what Sysprep is and how to use and locate it.

Today we started the Drive Imaging lab. We learned what drive imaging is and the difference between drive imaging and backups. We installed and set up MicroSIP phone systems.

Today we watched a presentation on the limits of AI technology. We worked on our personal employment documents.

Today we listened to a past CTP graduate about their work experience. We Shared our tech articles. We worked on our Core Training portfolios. We continued working on the Computer Hardware lab.

Today we continued working on the Computer Hardware lab. We used Disk Manager to examine what disk partitions were created and what format was used. We learned what Windows uses each of these partitions for.