What I did today…

Typing tests. Didn’t get to do the extra credit label thing for the Event… Might do it anyway since I want to know how. Got introduced to my new fellow students, YAY! Started my BerkMart Slideshow and having fun… probably “too much fun”… think that’s it

What I Did Today…

Was out sick yesterday. Almost caught up with the, “BerkMart Event Project”. In working with sheets, remember if you didn’t create it from a blank sheet & your formula isn’t working… CHECK the COLOR of the FONT!! LOL

What I did ToDaY…

Today is our first day back after others graduated the Friday before last. We went over, “Tools for Focusing”, which I found extremely helpful as it gave me ideas for balancing work. Worked on typing – IMPROVEMENT (57 WPM @ 97%) and got to work on Percipo towards the end of class.

WHAT I DID TODAY…

Today we did, “POW Written Customer Service Responses”. When I came back to class we did “PRO Managing Phone Calls POW!” It seemed like today went really fast. We went through each scenario and did not rotate, so I think next time we will rotate to ensure that everyone gets to be a caller.

what I did TODAY

WHAT i DID today WAS work ON MicroSIP. FIRST i WORKED with ONE student, DOING example CALLS, then TWO other STUDENTS; ROLEPLAYING different SENARIOS and ROTATING roles AS employee, CALLER, or MANAGER. being A new SYSTEM there WERE a FEW issues LEADING to US not TRANSFERING calls DIRECTLY to VOICEMAIL.