What I did today

I was in a group with Tony and Bonny and we took turns being Person A, B, C with the phone script. Got more practice with MicroSip. I also recorded my voicemail and listened to Val’s too. It was a long class today.

What I did today

My check in with Devin and Carrie went really good. I got to be an employee and a customer in the online store for the point of sales training exercise. I did a little research on United business bank to get ready for tomorrow. Nervous about mock interviews tomorrow but I will try my best.

What I did today

We started the POW appointment scheduling roleplays. Djuana and I were the employee and the customer then we switched roles. I had a lot of fun in today class getting to roleplay and act that out.