Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Excellent in oral and written English communication. Excellent customer service skills. Able and willing to take several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Familiarity with ticketing system.
https://www.dice.com/job-detail/24e2ea3a-6ed5-4111-aef0-a7e5782d368c