First, I clocked into Homebase, and I learned how to set up Windows 10 in VirtualBox and Virt Manager. I re-learned how to create a ticket, who the ticket is assigned to, and what the user is when creating a ticket. I learned more about the CompTIA+ benchmarks and the topics within the benchmarks that I need help with. Lastly, I worked on some Percipio topics that I didn’t finish for the 2025 Skillsoft/Percipio Courses List.