This week, besides typing practice and Percipio, I completed and presented a slide deck for the POW section of class. I also started and mostly completed a POW sheets/docs/mail merge assignment. During employment services this week, I worked on my interview questions and my resume.
Author Archives: Lucy PRO
What I did today
Today we reviewed Google Sheets and the accountability assignment from this week. We also started work on an assignment with Google Sheets and Docs using the mail merge tool to create bulk business letters from names and addresses on a spreadsheet.
What I did today
After open work time, typing, and watching some Percipio courses, we presented our POW slideshows for the rest of class.
What I did today
After typing and reviewing some keyboard shortcuts, I spent the rest of class working on my accountability assignment for this week. I also finished my POW slides and turned those in.
What I did today
We reviewed the course orientation, since there are new people joining class for the start of the month. I wrote and turned in two reminder email assignments for things due this week. And we reviewed a new Slides project and the PRO accountability assignment we will work on this week. I saved those instructions and …
What I did today
Today we reviewed our individual challenges from a previous class. We also turned in our type tests for this week, and role-played customer complaint interactions in real time.
What I did today
Today we completed an assignment on writing formal emails in response to customer feedback. We also had more practice with customer service phone calls, taking messages and transferring calls.
What I did today
To whom this may concern, In today’s class I completed the assigned phone calling practice in customer, employee and manager roles with my partner and group. I also attended the presentations on phone and professional email etiquette. Please let me know if there is anything else I can do before the end of the workday …
What I did today
Today I had my individual challenges, on Google Docs, Sheets, and Zoom. That took up most of class, after typing and a quick review of a couple Docs tips. After I turned those all in, I started on this week’s accountability assignment and watched part of a Percipio course.
What I did this week
This week I had mock interviews and worked on my interview questions and answers and my cover letter template. I had some interview and networking practice in class as well. I also organized all of my class files on my desktop and Drive according to the class requirements, practiced cashiering with my classmates, and made …