Author Archives: Jason PRO

Today we started off class with a three-minute typing test. we reviewed the independent challenge as a class. We did customer service Role Play upset customer scenarios. Mike, Nicole, Lucy, Nick, Joe and Cody played customer and employee roles. We did a good job.

To whom it may concern, Today we started class with typing for 15 mins, wrote Professional responses in email format, practiced using voicemails when making phone calls, I still felt confused on the transfer option when moving one person to another. In a luck attempt it worked where I was able to transfer calls without …

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To whom it may concern, Today in class I typed for 15 mins, did phone services as the employee, caller and manger with Joe, Jaden and Lucy. When it came to the transferring calls, I had some trouble in doing so. After Jaden explained on the steps in doing so, we all tried again with …

Continue reading “What I did Today?”

Typed for 15mins, watched a video about customer service in the workplace with not only customers but coworkers/Bosses as well, learned to be polite, listen, find solutions, helping people when they are stressed by being calm, and did the independent challenge.

Discussed who we are and what we had in common, worked on cover letter, and did interview Q&A

Submitted my Accountability assignment, typed for 15 mins, had two mock interviews,

typed for 15mins, started working on Flyer Assignment, talked to Carrie via zoom, finished up flyer to the best of my ability, showed it off because I felt accomplished.

had a meeting with Carrie, Google Calendar Assignment, created a PRO Folders and Nesting.

Typed for 15mins, created a Bio for sunshine express, pretend to be a cashier and customer for Sunshine Express and sent my accountability calendar reminder via email.

typing for 15 mins finished the Company/Job Research Elective.