I found and shared 19 job listings for the SJS job searchers in my first hour. Then I switched to the emergency food bank list. I transferred 6 listings to the website and added 8 new locations to the spreadsheet. I had a quick check-in with Carrie about the job listings project. I added a …
Category Archives: What I Did Today
What I Did Today!
Well, I did a whole bunch of waiting as I tried to get my phone app working. It didn’t work. Next, I did a lesson on writing customer service responses. I only got to 4 out of 9.
What I Did Today
We did our normal 15 min of typing to start the day off, then went into pairs to do 3 different phone scripts and took turns to go through the script twice. Moved on to a video on customer service and finally worked on answering emails from happy/unhappy customers and writing our responses. Today in …
What I Did Today
Today I started off with practicing my typing for the first 15 minuets. Then we all collectively worked on using our MicroSip phones to practice with the BerkMart phone scripts. After I watched a video on effective customer service over the phone. To wrap the day up I began working on my written customer service …
What I Did Today
Today, we did some exercises with our digital phones, including practicing regular phone interactions, placing callers on hold for a brief minute, and placing calls on hold to check with a third-party like a store manager. Next, we started an assignment called rose-bud-thorn where we were supposed to talk about a success, something we’re looking …
What I Did Today
I practiced typing on Pro 3 min. training. I had a progressive report/meeting with Devin and Carrie. I had a meeting with Mark about the makeup hours for September. I worked on the BerkMart Written Customer Service Responses documents.
What I did today.
fifteen minutes of typing practice, worked on PRO BerkMart phone script, worked on the End of the month reflection, and started the BerkMart customer servise written reponses.
What I Did Today
Today we continued practicing with our phone programs, using Berkmark scripts as we paired up with other students. We each took turns acting as the customer and the customer service representative, going over practice scenarios 1 through 3. We also watched a video explaining how to properly answer business telephone calls. Wrapping up for the …
8/26/25
Today I was late to school. I submitted an attendance form prior. I did my rose/bud and thorn post then I worked on written customer service responses.
What we did today!
Today, we group in twos to go over BerkMart phone scripts senerio 1,2 and 3. Mike help record my Portfolio to present on Thursday. On the last hour, we focused on BerkMart customer response.