Today was a good day. I practiced my typing and today I felt good and more relaxed during my typing. We practiced using the 3CX phone dynamics. I liked working on setting up various options for personalized voicemails. It takes practice to listen to my voice and review it. The phone system has a lot …
Category Archives: What I Did Today
What I Did Today
Today I started off with some job postings, followed by some practice with the Salesforce CRM tutorial. Then, after a meeting with Carrie, I did some research for the graduation donation project, specifically about natural parks. I really hope I’m able to include them in the graduation gift list, I LOVE Muir Woods and the …
What I Did Today!
Today we did more work with 3CX and also responding to various customer feedbacks and questions. I utilized both ChatGPT and CoPilot to assist writing responses, it was good practice to both come up with responses to customer feedback and use available tools to refine my responses.
What I did today
I added more entries to the Job Postings List. I applied to two more positions. I worked on Trailhead tutorial. I added additional entries to the Graduation project and sent out accompanying letters. I met with Carrie for 15 min. to review my resume and pending projects. I began implementing the changes to my resume …
Job Postings 2/28/24
Customer Service Representative (Remote)Company: Multifamily Utility CompanyLINK: https://www.ziprecruiter.com/co/Multifamily-Utility/JobsThis position offers a median salary and comprehensive benefits. Candidate must have strong problem-solving and troubleshooting skills; a solid work ethic and a high level of professional integrity; and excellent customer service skills; Excellent written and oral presentation skills; Highly-organized and detail-oriented; Able to work in a fast-paced …
What I Did Today
Today I listed Jobs and Posted them. I met with Carrie. And I worked on the Graduation Project.
What I did today…
First I was reviewed on our Independent work project yesterday that I did not finish, nor was I happy about. Learning in the beginning can be fun and not such fun. Today we worked on learning and practically practicing making calls using the 3CX system. Also, we practiced professionally taking phone messages.
What I Did Today
We practiced a few phone scripts using the 3CX Phone System today. Later, we practiced taking messages from recorded voicemails. When you’re practicing taking messages, you need to gather all the important information from the voicemail and write it down. The voicemails contain several tones and accents to see if you can still obtain all the …
What I Did Today!
Today we practiced using the 3CX phone system. It was nice to loosen up and follow a script because I have been very nervous in the past when answering phones. We also reviewed taking down important information from voicemails in order to deliver accurate messages.
What I Did Today
Today I reviewed the independent challenge assignment from yesterday with Jose. We went over some of the challenges that I had with the assignment. We also got a chance to role-play with the phone script and take turns being the caller and the employee. At the end of the day, we listened to voicemail messages …