Category Archives: What I Did Today

Today I learned about 3CX and did an exercise with it. We practiced phone scripts with different scenarios designed to test phone and people skills.

Leveled up my phone skills! Practiced greetings, holds & transfers at a health center role-playing lab. #phonecustomercare #wellness.

Today in class, we learned the 3CX phone system and did phone scripts to handle incoming business calls and use the features of the phone. It felt like a low-tech day compared to the remote connection work we’ve been doing…. I’m not sure where this class is going sometimes [or where I’m going…]. It’s good …

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Today, I did some more work on my SkillShare, then we spent the rest of the day doing customer service roleplay scenarios. A simple, yet productive day.

Today I went about the usual job listings assignment. I sincerely hope that I am accounting for the range of locations and mission goals that other job hunters have. At 11AM, I then proceeded to work on the Disability ERG project until my shift had concluded.

Today I posted three new job listings. I spent the balance of my workday working on a SkillSoft module, Inserting and managing data. Oh yes, and a bit of Touch Typing practice.

Today I worked on my independent challenge the spreadsheet its was kinda hard its like i remember a little of it but i like it overall

Today, I worked on the Independent Challenge V1. The last part of the Independent Challenge V1 was to create a Google Sheet to look like the example. In the Google Sheet, I used the Sum formula to add, multiply, and divide. Later, I practiced typing and researched information for our upcoming Mock Interview.