What I did today

I added additional entries to the Job Postings List. I added additional entries to the Graduation project and sent out corresponding letters. I made additional improvements to my Resume and shared it with Carrie for review.

Job Postings 2/29/24

Office Admin AssistantCompany: BWD GardensLINK: https://www.glassdoor.com/Job/oakland-ca-us-administrative-clerical-jobs-SRCH_IL.0,13_IC1147380_KO14,37.htmThis full-time position offers a competitive salary and benefits after 90 days. Ideal candidate will: Manage emails, letters, packages, phone calls, and other forms of correspondence; Quickbooks Processing & Basic bookkeeping support: AR/AP invoices, client payment data entry, emailing paid receipts, run expense reports; Prepare communications, such as newsletters, invoices, …

What I Did Today

We practiced making a voicemail for the 3CX phone system. Later, we practiced responding to BerkMart Customers in written form. We responded to a variety of customers who were unhappy or needed further assistance from BerkMart.

What I Did Today!

Today we did more work with 3CX and also responding to various customer feedbacks and questions. I utilized both ChatGPT and CoPilot to assist writing responses, it was good practice to both come up with responses to customer feedback and use available tools to refine my responses.

Job Postings 2/28/24

Customer Service Representative (Remote)Company: Multifamily Utility CompanyLINK: https://www.ziprecruiter.com/co/Multifamily-Utility/JobsThis position offers a median salary and comprehensive benefits. Candidate must have strong problem-solving and troubleshooting skills; a solid work ethic and a high level of professional integrity; and excellent customer service skills; Excellent written and oral presentation skills; Highly-organized and detail-oriented; Able to work in a fast-paced …