$22-$25/hr
· Serve as the first line of support for assigned products—primarily via phone, but also through email, web-based tools, and occasional site visits
· Provide remote operational, reporting, and monitoring training to clients
· Meet quality and productivity targets (e.g., phone statistics)
· Escalate appropriate cases per current policies
· Document all customer interactions clearly and thoroughly
· Set appropriate client expectations and follow through to ensure resolution
Link: https://www.indeed.com/viewjob?jk=63f35b4e10e87168&from=shareddesktop_copy