Listed skills are: Microsoft Word and Microsoft Excel.
The Customer Service Representative provides support to participants, beneficiaries, union locals, and providers by handling inquiries related to eligibility, benefits, and claims status with professionalism and accuracy. Responsibilities include resolving customer questions and complaints through phone, written, or in-person communication, completing administrative tasks, and meeting performance standards for call quality and productivity. This role requires maintaining up-to-date knowledge of benefit plans, demonstrating strong communication and organizational skills, and ensuring excellent attendance and reliability. A high school diploma, at least six months of customer service experience, and a strong commitment to customer satisfaction are required.
Listed pay is $25 an hour.
Link: https://www.indeed.com/viewjob?jk=a5475c05e87cc2d0&from=shareddesktop_copy