My final shift of AWEX! It’s been great. Did 15 minutes of typing and added 3 jobs to the CTP website. Spent the remainder of the shift double checking the Vhosts for readiness. Met with Carrie to discuss volunteering post-AWEX.
Author Archives: Eric AWEX
Medical Front Office – Patient Service Specialist, In Person, Full Time, Select Physical Therapy, Palo Alto, CA.
As a Medical Front Office – Patient Service Specialist, provides patient-centered support by greeting and registering patients, explaining visit expectations, and coordinating check-in and check-out processes. Schedules appointments both in person and over the phone, while communicating with insurance providers, legal offices, and other stakeholders to support patient care and operations. Collects co-pays, manages insurance …
Customer Service Specialist, Full Time, In Person, Sherwin Williams, San Francisco, CA.
As a Customer Service Specialist, delivers high-quality service by assisting customers in person and over the phone, identifying needs, and recommending appropriate products and solutions. Builds strong relationships with retail and wholesale customers while accurately processing sales transactions and maintaining detailed work orders. Supports store operations by stocking shelves, setting up displays, mixing and tinting …
Customer Support, In Person, Full Time, Emser Tile, San Leandro, CA.
As a Customer Support Representative, assists with daily branch operations by greeting customers, identifying their needs, and directing them to the appropriate team members. Builds relationships with contractors, handles inbound and outbound calls to verify orders and account details, and provides information about branch services and operations. Resolves customer concerns across multiple channels, including phone, …
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What I did today
In the first hour, I did my usual 15 minutes of typing practice, and then did some job listings for the CTP website. In hours two and three I worked on the Linux workstation project, getting a group of workstations ready for new users.
Service Specialist, In Person, Full Time, Epiq Systems Inc., San Francisco, CA.
As a Service Specialist, supports daily office operations by managing mail services, including sorting, metering, and distributing mail and packages, and completing copy, print, and scanning requests. Provides reception support by answering calls and greeting visitors, while coordinating hospitality services to maintain clean, stocked, and organized conference rooms, kitchens, and common areas. Oversees supply inventory, …
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Guest Service Coordinator, In Person, Part/Full Time, Cinta Aveda Institute, San Francisco, CA.
As a Guest Service Coordinator, oversees guest services operations to ensure exceptional customer experiences and achievement of performance goals within the salon. Optimizes service scheduling, supports retail initiatives, and promotes a strong retail culture to drive sales and guest satisfaction. Trains and coaches team members on service standards and customer engagement practices, including retail and …
Customer Service Agent I, Full Time, Hybrid Work, Watchpoint Logistics, Burlingame, CA.
As a Customer Service Agent I, supports transportation and logistics operations by coordinating efficient routing arrangements and maintaining strong customer relationships. Proactively communicates shipment status updates, responds to inquiries with urgency, and identifies opportunities to enhance service through internal resources. Utilizes company systems to generate reports and access customer and organizational information, ensuring accurate routing …
What I did today
In the first hour I did my usual typing practice, and then added some jobs to the CTP website. In hours two and three I continued work on the workstation project, almost all of the assigned units are ready for use.
Customer Service Associate, In Person, Full Time, Essential Endeavors Marketing, West Sacramento, CA.
As a Customer Service Associate, provides a positive and professional customer experience in a retail environment by engaging with customers, answering questions about services and promotions, and guiding them through enrollment processes. Supports customer acquisition efforts by introducing relevant services, building rapport, and maintaining strong communication. Tracks daily interactions, maintains accurate records, and works collaboratively …