Manage large amounts of incoming phone calls. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Proficiency with MS Office Suite, particularly MS Excel. Follow communication procedures, guidelines and policies. Teamwork and motivational skills. Pay: $17.00 – $19.00 per hour
https://sfbay.craigslist.org/eby/csr/d/oakland-mailroom-support-specialist/7848952794.html