Remote IT Service Desk Analyst (Remote)

Company: Infinite Computer Solutions (ICS)

Link: https://www.dice.com/job-detail/76ef4364-b7f7-4106-86d9-a59077c15ff1?searchlink=search%2F%3Fq%3DHelpdesk%2520IT%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D4%26pageSize%3D20%26language%3Den&searchId=a4cdb56e-ba8f-462a-ab4d-452eba388c36

Here is an remote IT related position on Dice. Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups. Experience in installing Applications. knowledge on service desk functions. Good customer service mindset and customer handling skills. Documenting processes and maintaining service desk records. Exceptional analytical and problem-solving skills. Advanced collaboration, communication, and interpersonal skills. Excellent organizational and time management skills.

The pay is anywhere between $16 -$24 an hour depending on experience (40 hour work week)

Clerical Support (Full-Time, On-Site, Sacramento)

Acclamation Insurance Management Services is committed to helping organizations achieve an effective balance between employee health and fiscal well-being. They are looking for someone to prepare and process mail, including using the postal meter, copy and scan documents and mail, index electronic mail, box mail that has been scanned, maintain physical file storage, deliver a positive client experience, and other general administrative duties as needed, including data entry. They are looking for someone who has proficient computer skills, good communication and organization skills, an ability to multitask and prioritize effectively, has solid numerical skills, has good typing skills, and maintains appropriate confidentiality. The salary range is $35,000 – $45,000 / yr.

Link

What I did this week

Chaotic week with the mock interviews (I did fine? Evaluated to be Pretty Good). Did not get nearly the amount of time I wanted with the labs. Worked on debugging getting skillsoft done but I only got two days to implement the changes in that workflow so far so on paper I did worse. I think that’s not actually comparatively true and if I had not reached out for help I wouldn’t have managed to open skillsoft at all this week. What I did get to do of the labs was awesome especially the building PCs part. It still feels like a lot but I feel I’m learning how to prioritize the work better.