Job Title: Tier 1 Technician
Company: InTech Together reddit.com
Location: Remote (U.S.)
Position Type: Full-time
Pay: $18–$20 per hour
Job Summary: Entry-level IT support role providing remote assistance to dental offices.
Key Responsibilities:
- Support dental office systems, including practice management software and hardware.
- Respond to client support inquiries within established service level agreements (SLAs).
- Collaborate with team members to coordinate client support efforts.
Qualifications:
- High School Diploma or equivalent.
- 1 year of customer service experience.
- CompTIA A+ Certification or equivalent experience.
- Basic knowledge of workstation and server systems.
- Understanding of basic network switching and routing concepts.
- Strong troubleshooting, communication, and teamwork skills.
Benefits:
- On-the-job training.
- Work-from-home option after training.
- Paid time off (PTO) after 90 days.
- 9/80 work schedule with every other Friday off.
Ideal Candidate: Individuals with strong people skills, a willingness to learn, and an interest in starting a career in IT.
For more details or to apply, visit the Indeed job posting.