Title: Software Support Specialist
Remote or In‑person: Remote (with office reporting in West Des Moines, IA)
Job Title, Company, Location: Software Support Specialist, DSI Systems, West Des Moines, IA
Post: Full-time position supporting computer users—both internal staff and external customers—with order-entry and business-management software
Position Summary: Provide first-level software support, troubleshoot issues, log bug reports, assist with QA testing, and collaborate on feature development and cross-functional projects
Key Qualities: Strong interpersonal and communication abilities, good initiative, adaptability, team-oriented and professional demeanor
Qualifications:
- Basic computer knowledge, including Microsoft Office
- Typing proficiency (~30 WPM)
- No previous experience required—training provided
- Weekend availability may be needed upon completing initial training indeed.com
Benefits:
- $20/hr, paid training
- Health, dental, vision, and life insurance (effective month after hire)
- 401(k) matching, profit-sharing
- Paid vacation, personal/sick leave, bereavement time
- 50% discount on AT&T wireless
- Clear advancement opportunities indeed.com
Link to apply: Indeed listing
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