There was typing practice, and I did an independent challenge check-in with the instructor. I found out that when I did the third independent challenge with Google Sheets that it would have made more sense to use the Countif formulas. Then there was an in-class assignment on correcting the informal emails to make them more professional. The instructor then went over the accountability homework on remote customer service, calling all three stores and asking them if they had a specific item. Jose, the instructor, then went over the Independent Challenge as a whole with the group.