Dispatcher/Customer Service Representative (Mac’s Plumbing, Heating and Air, In person, Full time, Elk Grove, CA.)

Listed skills are: Call center, dispatching, HVAC and customer service. Mac’s Plumbing Heating and Air is seeking experienced, detail-oriented Dispatchers/Customer Service Representatives to join their team. This role involves handling customer inquiries via phone, text, and email, maintaining continuous communication with both field technicians and office staff, and dispatching and monitoring job progress. Successful candidates …

What I Did Today

Today’s shift was very standard. One thing of note during my 2nd hour was me finding the 1st exclusive Nevada county entry for the food bank list. The only other entries were multi-county programs, or state-wide programs.

What I did today

In the first hour I worked on adding job listings to the CTP website, focusing on the Santa Rosa area. In the second hour I worked on the emergency food list for Contra Costa County. In the last hour I worked on the DEI companies list.

Customer Service Manager (Michael’s Stores, In person, Full time, Santa Rosa, CA.)

Only listed skill is: Retail management. The Customer Service Manager is responsible for leading the store team, ensuring compliance with Standard Operating Procedures (SOPs) and company policies, and achieving key performance indicators (KPIs) for both store conditions and team results. This role involves planning and executing in-store events, managing omnichannel processes, executing shrink and safety …

Concierge/ Front Desk/ Receptionist (Windsong of Sonoma, In person, Full time, Petaluma, CA.)

Only listed skill is customer service. The Concierge/Front Desk/Receptionist serves as the first point of contact for guests, residents, and staff, providing courteous reception services and handling both phone and in-person inquiries. Key responsibilities include answering and directing calls, taking detailed messages, greeting and assisting visitors, updating resident records and appointment schedules, organizing mail and …

Hotel Guest Services Associate (Four Sister’s Inns, In person, Part time, Healdsburg, CA.)

No listed skills. The Hotel Guest Services Associate is responsible for creating a welcoming environment and delivering exceptional customer service throughout a guest’s stay. Duties include managing reservations, check-ins, and check-outs; assisting guests with local recommendations, upselling packages, and coordinating reservations or appointments; and responding to guest needs through various communication channels. The role also …

Front Desk Agent (H2Hotel Harmon Guest House, In person, Full time, Healdsburg, CA.)

This position requires a driver’s license. Listed skills are: Phone etiquette, hotel experience, hospitality and customer service. The Front Desk Agent is responsible for efficiently managing guest check-ins and check-outs, informing guests about hotel amenities, addressing guest requests and concerns, and providing local area information. The role requires strong communication skills, proper phone etiquette, reliability, …