Today, I listened to the remaining people do their customer service exercise portraying as being a bad or good employee in certain situations. I also watched a video with the class on YouTube about a customer representative making a mistake and learning from it while on her first day on the job. Lastly, I worked …
Monthly Archives: October 2025
What I did today.
fifteen minutes of typing practice, finished the POW customer service role play, went over the independent challenge, watched the 20 minute video “when the phone rings”, and did the end of the month refection email.
What I Did Today
Today we continued with our activities for the week, reviewing the accountability assignment and the lingering questions of the independent challenge that was giving other participants trouble. We continued our practice exercises from yesterday, going over the participants that weren’t chosen or were unable to finish their turns yesterday. We then watched a video about …
What I did today
I had a check in with Carrie, also did a scernio for the mock Pow Wellness Fitness center with Chris, we also sent an email of the giving the highlight if the month within the Pro class.
What I did today
I watched a video on how to react when the phone rings to talk with a customer.
What I Did Today
Today we worked on POW Phone Scripts and watched a video, When the Phone Rings. Mark was able to take some people and work with them independently for results on the Independent Challenge (Check-In). Lastly, we sent in our end-of-month email assignment called ‘The Rose’ describing our favorite parts of learning or the highlights of …
What I did today
After typing practice, we finished up acting out good/bad employee scenarios for POW, watched a video on phone support etiquette, and I did my monthly check-in/highlights email. We also reviewed the personal challenges we worked on yesterday.
What Did I Do Today
Today we started with are 15 minute typing practice.We worked on pow customer service role plays. Also did the challenge assignment and turned in percipio assignment.
What I Did Today!
I chose to do everything right. I clocked in with Homebase. I chose to type with a number of typing test. We listened to Mike when he was giving everybody Good/Bad employees. Then we just did the Independent Challenge V1. I listened and did what I could.
What I Did Today
Today, we started with typing practice before filling out the rest of the time before break with a scenario exercise on customer service with examples of bad and good employee customer service. For the second hour, we began our independent challenge. The monthly challenge involving Google Docs and Google Sheets. I actually managed to complete …