Retail Customer Service II (IKEA, In person, Full time, Sacramento, CA.)

Listed skills are: Sales and customer service.

The Retail Customer Service II role focuses on creating a positive customer experience by ensuring accurate transactions and orders. The representative will record information accurately to help improve future customer experiences. They will independently solve problems and escalate issues to a manager when necessary. Building customer loyalty is key, achieved by fostering meaningful and empathetic interactions throughout the IKEA shopping journey. In addition, the role involves providing a smooth handout experience and offering services during the handover process. When handling returns, the individual ensures a hassle-free process while collecting quality data for follow-up.

Evenings and weekends as needed.

Listed pay is: $18.30 to $26.12 per hour.

Link: https://www.indeed.com/viewjob?jk=8f209bb1f3c8d847&from=shareddesktop_copy