$20/hr.
- Answer incoming technical support phone calls from customers and employees.
- Respond in a timely manner to email requests for technical assistance.
- Troubleshoot alarm systems using remote programming software.
- Assist with general IP networking issues, router configuration, port forwarding, etc. using remote access software
- Assist with configuration and troubleshooting of Total Connect and other remote panel services.
- Support older hardware and alarm systems not installed by Bay.
- Remain current with new products and technologies by attending Bay University classes.
Link: https://www.indeed.com/viewjob?jk=c22f80fe67582313&from=shareddesktop_copy