Title: Technical Support Analyst
Remote or In‑person: In‑person
Job Title, Company, Location: Technical Support Analyst at TEKsystems, Rocklin, CA 95765 indeed.com
Post: Full‑time, temporary/contract position supporting computer users in person
Responsibilities: Provide technical assistance via phone, email, and ServiceNow; troubleshoot Windows, Mac, and iOS hardware/software issues; collaborate with internal teams; document interactions; stay current with tech updates indeed.com
Qualifications: Strong customer service/people skills, analytical ability, attention to detail, fast learner
Experience: Prior IT support experience preferred (Windows, Mac, VPN, ServiceNow) — not strictly entry‑level
Requirements: Ability to work weekends and weekdays; commute to Rocklin; reliable IT knowledge
Easy qualifications: Comfortable with customer interaction and software troubleshooting