Listed skills are: Communication skills, call center experience, CRM software and customer service.
The Customer Service Representative serves as the primary point of contact for clients, caregivers, and partners, handling calls, emails, and messages with professionalism and empathy. Key duties include scheduling appointments, assigning caregivers, addressing service concerns, and managing last-minute changes to ensure smooth service delivery. The role requires accurate database updates, close collaboration with care coordinators and field staff, and completion of administrative tasks such as documentation and reporting. Candidates should have at least one year of customer service or healthcare administration experience, strong communication and organizational skills, and proficiency with scheduling or CRM software; bilingual abilities are highly valued.
May include overtime.
Listed pay is: $23 to $27 an hour.
Link: https://www.indeed.com/viewjob?jk=f6efb1c4f66e5472&from=shareddesktop_copy