https://www.craigslist.org/view/d/san-mateo-front-desk-supervisor-jacks/eozz9ChWPowdr1JdkH1157
The Front Desk Supervisor leads the host stand and front-of-house flow, ensuring every guest is greeted, seated, and served promptly and warmly. This role owns the dining room’s floor plan and pacing and coordinates the To-Go program — acting as the first and last impression of the restaurant.
Key Responsibilities
Host Desk & Guest Flow
Train new hosts on standards and systems
Manage reservations, waitlists, and walk-ins using the reservation/POS system
Answer phones professionally; handle reservation changes and guest inquiries
Resolve guest concerns at the door and escalate to management when needed