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Author Archives: Admin

What I did today

Today I went to the Job fair in Oakland. I was there just a little bit after 10 AM and the line was already long. However, I was able to go in a few minutes later. The venue was quite small for the number of people coming in to seek employment opportunities. Going around I …

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Posted byAdminFebruary 27, 2019Posted inWhat I Did Today

What I did today

Today I worked with Eli on the Computer Rehab project we started yesterday. Using the guide that Alex provided we were able to assess and make a determination as to the system status of 4 Desktop computers. We worked on a HP Compaq dc5800 and Lenovo Think Centres model E75, M92P and M91P respectively. Time …

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Posted byAdminFebruary 26, 2019Posted inWhat I Did Today

What I did today

We have a couple of guests at CTT class today. Elizabeth and Greg are taking a hybrid class integrating PRO and some CTT classes. To help them get into the mix of things, Alex asked us to do a project with them which involved the assessment of desktop computers to find out which can be …

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Posted byAdminFebruary 25, 2019Posted inWhat I Did Today

What I did today

Today we continued our diagnosing and SSD upgrade of other T430 laptops as classroom laptops. So we did the same procedure that we did on the first upgrade. Afterwards Alex asked us to provision the IP phones because of a server error. There was something peculiar with provisioning the Polycom IP 335. It would not …

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Posted byAdminFebruary 21, 2019Posted inWhat I Did Today

What I did today

Today Alex showed us how to look at the device manager and look for missing drivers in a computer. Windows can update the driver for you automatically. However, if it can’t it is always best to look for the driver it requires in the manufacturers’ site which in the case of our classroom computers is …

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Posted byAdminFebruary 20, 2019Posted inWhat I Did Today

What I did today

Today we did a review of the information in the Uniform resource Locator (URL) in the web address such as the protocol, domain name, sub-domain, delimiter, default page, etc. We were asked a question of what professional accountability is and how we understood it. This was related to our last assignment where a miscommunication occurred …

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Posted byAdminFebruary 19, 2019Posted inWhat I Did Today

What I did today

Today at employment services was dedicated for preparing for the upcoming Job Fair on Feb. 27. In this regard, we have three assignments to complete namely an updated resume, 30 second Elevator pitch and a list of 5 companies that we will approach at the job fair. I spent some time updating my resume, creating …

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Posted byAdminFebruary 15, 2019Posted inWhat I Did Today

What I did today

Today we learned about different physical ports on a computer. These are the actual ports for video, audio and the other peripherals your common in a modern day computer. For example video can use VGA, DVI, HDMI or a Display port. Parallel ports such as DB9 and DB25 has mostly been replaced by either USB …

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Posted byAdminFebruary 14, 2019Posted inWhat I Did Today

What I did today

Today we continued the phone circus exercise we did yesterday. I did a few calls as a customer for the IT and delivery department for Berkmart. I also reversed the role as IT support and received several calls and processed the transactions using Square. The exercise got the easier this time around because we practiced …

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Posted byAdminFebruary 13, 2019Posted inWhat I Did Today

What I did today

Today the CTT class worked with the PRO class. First we practiced with a partner on how different emotions in answering phone calls can define a mood that can affect the overall tone of a conversation. Next we took turns being a customer and the one answering a call for a made up store called …

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Posted byAdminFebruary 12, 2019Posted inWhat I Did Today

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