Author Archives: Lucy PRO

After typing practice, I finished my Core portfolio slides, recorded their voiceover, and started exploring the Sheetboss lessons and a couple Percipio courses.

After typing practice, I listened to an overview of the CORE portfolio project, then worked on my slides for that and started a new Percipio course. We also reviewed the note taking exercise we did last week in class.

This week I worked on typing, Percipio, Google Sheets, Slides and notetaking, and I practiced my interview skills.

After typing practice and completing a test, I finished a Percipio course, met with my teachers to discuss elective resources for this month, and did two practice exercises and quizzes on note taking.

After typing practice, I finished my monthly check-in email, worked on and completed a slideshow for the BerkMart conference assignment, and started a new Percipio course.

Today I worked on a data entry, formulas, and professional emails assignment for BerkMart month on Google Sheets. I also worked a little bit on my accountability assignment reading, and typing practice.

After typing practice, I worked on my accountability assignment and a Percipio course while we reviewed orientation and this week’s accountability assignment.

This week I worked on some Percipio courses, typing, Sheets and Docs. I also updated my resume slightly, practiced phone etiquette and managing calls, and finished my interview questions and answers. I had two mock interviews and practiced for those as well.

After typing practice and turning in my test, we worked in pairs on a customer service phone exercise, taking messages and using hold.

After typing practice, we finished up acting out good/bad employee scenarios for POW, watched a video on phone support etiquette, and I did my monthly check-in/highlights email. We also reviewed the personal challenges we worked on yesterday.