Author Archives: Mikayla CTT

Today I worked on a Company Research document about Blue Shield Of California. I reviewed and edited my resume, cover letter, and other documents. I also answered a few additional questions on my Interview Question and Answer document. Later, we practiced our interview questions and answers.

Today, I made a few more edits to my Core Training Portfolio Project. Later, I worked on SkillSoft. While working on SkillSoft I learned about a shortcut key for Word Count in Google Docs. The shortcut key for Word Count was Ctrl + Shift + C.

Today, I continued to work on my Core Training Portfolio Project. I made several changes to my Portfolio Project including adding a background color, changing the font, editing photos, layout, and more. I changed several features on some of the photos like the opacity, brightness, contracts, border, and more. In addition to researching jobs to …

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Today, I reviewed the STAR method for answering interview questions. The STAR method stands for situation, task, action, and result. I also completed a workplace conflict quiz. Later, I worked on modifying and answering more of my interview questions and answers document.

Today, we reviewed how to use Google Sheets. Later, I learned how to use a few new tools while working on a Google Sheets assignment. Two of the tools I learned were split text to columns and the proper formula. I also learned what Mail Merge is.

Today, I worked on my Google Slide presentation. On my Google Slide presentation, I edited some of the font sizing, added photos to the slides, edited the presentation to make it look better, and more. Later, I read and worked on the accountability assignment.

Today, I watched an orientation and completed a test about the orientation. I also worked on the monthly evaluation assignment and practiced my typing. Later, I started working on creating a Google Slides presentation about POW. The POW presentation is for a corporate client that wants to provide their employees with POW Memberships.

Today, I did a Sexual Harassment Training course. The Sexual Harassment Training course was long and detailed. I also reviewed my mock interview evaluation score. Later, I practiced my interview questions and answers.

Today, I did a 3-minute timed test because it is the end of the month. Later, I worked on responding to customers from Sunshine Express. Some of the customers were not happy with their experience, while other customers were extremely happy with their experience. In addition, one customer needed a refund due to the store messing …

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Today, I practiced working with 3CX. While I was practicing with the 3CX, I had several rolls I had to play. Some of the roles I played were the caller, the employee, and the manager.