Today I was doing practice typing, and there was also an optional zoom meeting going on to hear a graduate from CTP that works at Oracle. I didn’t go but I want to go to the next one hopefully. And then we did an overview review on Google Sheets. The things we reviewed on Google …
Author Archives: Suenee PRO
What I did Today?
On Wednesday, the class practiced typing, and then we worked on an assignment, fixing the errors in our business letters. I felt that this was a challenging assignment because I had to click on the highlighted words that were not easily seen. I figured out that I had to get rid of the highlighting, color …
What I did Today?
Today we practiced typing and went through an introduction on editing Google documents with different features from the main ribbon group. Then we all started to do our Google Docs formatting project on the fictitious company of Sunshine Express. I feel that this project is a good practice for me to do for creating the …
What I did Today?
Today, there was an orientation for both first-time PRO and CTT students. Then we started to do typing practice with many of the typing resources we could choose, such as Monkeytype, Pro three-minute typing test, Moneymaster, etc. First-time students were told to take a screenshot of the typing test scores and paste it into the Zoom …
What I did Today?
Today we did a practice of video recording interviews, and then we were talking about a customer service position at Blue Shield. Next, the instructor went over writing cover letters with the template, for anyone that would be interested in the customer service position. Also, some of us were doing resumes or LinkedIn profile. Lastly, …
What I did Today?
Today I practiced typing and then did the three-minute typing test and found that my score was around 49 words per minute at 98 percent accuracy. Then I resumed doing more of the BerkMart written customer service responses, we watched a video on how to deal with customer service issues on the telephone, and how …
What I did Today?
Today we practiced typing and then we watched a video on how to deal with customer service by being attentive, using active listening, and also using objective listening. Lastly, we went over the message taking exercise template while listening to the voice mails of different people.
What I did Today?
Today we all did our usual typing practice, and then we went over the Micro Sip teaming up with one or two people, going through the scenarios with the Berkmart phone script. Lastly, we did our independent challenge. I felt like I might have done a bit better, but the sheets part of the challenge was a …
What I did Today?
Today we watched a YouTube video on creating a profile for Linked-In. Then we did our own Linked-In profiles to make it more professional. Next, we went over some interviewing questions by going through each individual with answers. I feel like this is helping me to understand how to approach the interview questions. Finally, we …
What I did Today?
In the beginning, we practiced typing, then we did a project on creating a flyer for the new item promotion for BerkMart, which is similar to what we did with the accountability project. I thought that it was a fun project adding the wordart, pictures, and coloring in the background. Next, we went over knowing …