Today we did a practice of video recording interviews, and then we were talking about a customer service position at Blue Shield. Next, the instructor went over writing cover letters with the template, for anyone that would be interested in the customer service position. Also, some of us were doing resumes or LinkedIn profile. Lastly, …
Author Archives: Suenee PRO
What I did Today?
Today I practiced typing and then did the three-minute typing test and found that my score was around 49 words per minute at 98 percent accuracy. Then I resumed doing more of the BerkMart written customer service responses, we watched a video on how to deal with customer service issues on the telephone, and how …
What I did Today?
Today we practiced typing and then we watched a video on how to deal with customer service by being attentive, using active listening, and also using objective listening. Lastly, we went over the message taking exercise template while listening to the voice mails of different people.
What I did Today?
Today we all did our usual typing practice, and then we went over the Micro Sip teaming up with one or two people, going through the scenarios with the Berkmart phone script. Lastly, we did our independent challenge. I felt like I might have done a bit better, but the sheets part of the challenge was a …
What I did Today?
Today we watched a YouTube video on creating a profile for Linked-In. Then we did our own Linked-In profiles to make it more professional. Next, we went over some interviewing questions by going through each individual with answers. I feel like this is helping me to understand how to approach the interview questions. Finally, we …
What I did Today?
In the beginning, we practiced typing, then we did a project on creating a flyer for the new item promotion for BerkMart, which is similar to what we did with the accountability project. I thought that it was a fun project adding the wordart, pictures, and coloring in the background. Next, we went over knowing …
What I did Today?
Today we all practiced typing, after that I had a check-in with the director and instructor about my goals. Later on I did a project on making a flyer for the grand opening of BerkMart. As I was doing the flyer project, I learned how to do wordart, put a background image behind the text, …
What I did Today?
I practiced typing, played the cash-out game, did a practice of pretending to be the customer or employee with the POS training or online store script, and went through the slides of a search modifier, and we all practiced it on the Chrome search bar.
What I did Today?
Today I practiced typing, logged into the Berkmart website, wrote a short biography in third person, and uploaded my photo and published it. Then I did a screenshot of the due date of the accountability project. Lastly, I took my own time starting on the accountability homework and Percipio. The Percipio I did last week …
What I did Today?
Today we went over talking about how volunteering for jobs is a benefit in getting the job experience I need, when applying for any jobs. We also talked about how volunteering helps bring a network of people together and professional references. Then we worked on our job logs and spruced up our resumes to make …