We started with 15 minutes of typing practice where i did 2 minutes per round straight typing. Then went on to make voicemails for our VOIP phones and got clarity on if they were good. Last part of the day was the WOW phone scripts tri-way #4 & #5 and that was it. Although wish …
Category Archives: What I Did Today
What I Did Today
Today I watched a video on customer service. I then worked on some “Independent Challenges” and got through it with an hour of class leftover. It was pretty easy, and the day was easy as well, so I spent my time working on Skillsoft courses. Its a bit sad that this is my last week …
What I did today
This is the last week of my CTT class. We have a combine class with the Pro group. We start off the day with typing class We look at a video on proper phone greeting and procedure. We then practice phone greeting The rest of the class we work on the Independent Challenge. I was …
What I Did today
I practiced the phone system and customer service I took the Independent Challenge.
What I Did Today
I did typing on Monkeytype.com. Also, downloaded Phone Systems and Customer Service. Worked on Google Sheet, Google Doc sheet.
July 28
It proved to be a typical monday today. I know I am having a challenging day when the small simple problems trip me up and hold me up because I cant solve them. I am also very tired today. It’s when I sit, my eyes don’t stay open very long before I’m nodding out. I …
What I did today
Today in my role as an administrative associate I identified three additional job postings that appear to be strong opportunities for those seeking IT support roles. I also made progress on updating the DEI company spreadsheet with contact details. I felt more productive and quicker at locating the needed information today. I felt that my …
What I Did Today.
I would say that a moment that stood out was me working on the formatting of the text and images for CTP’s Computer Terminology slides. I noticed that some slides shouldn’t be changed, at least if we keep the text the same. This is mainly because some slides have a lot of text.
What I did
Always fun having the two classes together and working with CTT. Watched a video on how to answer the phone called “when the phone rings”. I was in group with Devin W. and we did the POW phone scripts scenarios where we each took turns be the caller or the employee. I am proud of …
What we did today!
typing challenge for the first 15 minutes then we role play POW script with online phone MicroSIP For our second and third hour, we had our monthly Independent Challenge. Hope everyone have a good night!