Today I listened to the Core Orientation. Then we worked in a separate breakout room to set up some of the CTT labs.
Category Archives: What I Did Today
What I did today
Today I learned about the introduction about CTP .
What I Did Today
Very busy today with skillSoft Exel in Office 365. Lots to learn. I also was able to post three job listings. They seemed like decent job offerings that I hope someone might be able to take advantage of them. Got a good graduation project solicitation that I hope will pay off. A little typing practice …
What I Did Today
We reviewed a recorded surprise interview that we had with the instructor before. Later, we updated our resume, cover letter, and other documents as much as possible. We also practiced our interview answers with a classmate to gain more insight on how we could improve our answers.
What I Did Today
Today we listened to a employment service presentation to start the class. After that, we went into a breakout room and did an interview Q and A with a classmate. The next part of the class was to work on our professional documents such as resumes, and cover letters, and we were able to ask …
What I did Today
Today we worked on our professional documents and interview practice. I am getting more comfortable with my “storytelling” answers but still need to work on my pacing and not saying Um to fill gaps.
What I did today…
Today we did a 3-minute timed typing test. We worked with the 3CX phone system with various scenarios between Customers and Employees with a classmate. It was fun to do. We discussed as a group; our experiences doing our accountability project to make calls to 3 stores and give feedback on their customer service. That …
What I Did Today
We reviewed and explained our experience with the Remote Customer Service Accountability Assignment. Later, we practiced responding to BerkMart customers using the 3CX Phone System. We practiced responding to upset customers and happy customers.
What I Did Today
Today we roleplayed customers and employees in various situations. I still feel nervous at times answering a customer phone so I’m glad to get as much practice as possible. I also got to share about Lenovo and iFixit teaming up for the newest laptops, consumer repairs are something I feel strongly about and support as …
What I Did Today
Today we watched a short video on how to best use the telephone when interacting with customers. For the rest of the class period, I went into a breakout room to finish up a few late assignments that I needed to do.