Customer Service Representative (Full-Time, On-Site, Santa Rosa)

Recology seeks to eliminate waste by developing and discovering sustainable resource recovery practices that can be implemented globally. They are looking for someone to answer phone calls and greet customers at the counter, provide information to customers about billing and account status, answer customer questions and resolve complaints, enter data and reconcile customer payments, maintain appropriate records, prepare requested reports, perform word processing and clerical duties, expedite communication and services between customers and co-workers both written and verbally, participate in training related to customer service processes, procedures, and safety, and handle special calls including escrow, bankruptcies, and delinquent accounts. They are looking for someone who is resourceful, develops strategies to manage challenges, demonstrates the ability to use computers and technologies, demonstrates strong proficiency and knowledge in areas of expertise, presents ideas effectively, effectively engages and establishes trust with others, promotes collaboration, motivates and empowers others, attracts and retains people and opportunities, and listens and builds customer relationships. The pay rate ranges from $21.68 – $25.50 / hr.

Link

What I Did Today

I started the Sexual Harassment training but we need to re-visit it because the presentation froze on all of us.

I worked on my resume using ChatGpt and I’m pretty excited about the way it’s coming out.

I started to work on my LinkedIn, but with Carrie’s advice, I focused more on getting my resume up to speed.

I practiced interview question and scenarios.

I had a great week with CTP!

What I did today

Today we worked on a video about sexual harassment in the workplace, but where unable to finish do to technical difficulties. Today we worked on our personal career documents and adding links to our job seeker profile. Today we worked on interview questions.

What I did today.

I searched for and found food resources and placed the information on a spreadsheet neatly. I also posted job listings on WordPress today, 5 I believe it was. These research and data entry things definitely take time. I’m glad it’s Friday and hope everyone has a great weekend.