MSI is a leading supplier of flooring, countertops, and wall tiling, and they are looking for a customer service representative to handle customer transactions and maintain records, assist customers with order requirements, address customer delivery issues, maintain up-to-date knowledge of company products and services, and generally serve as a face to the customers. They prefer 2 years of customer service experience, and you may be expected to lift up to 25 lbs and sit for long periods of time. The skills they expect are strong communication, attentiveness, multitasking, doing simple calculations quickly, and intermediate skills with Microsoft Outlook, Word, and Excel. The pay rate is $18 – $21 / hr.
What did today.
I apparently forgot to post my blog. I had a great day yesterday.
9/23/2024 What I Did Today.
I typed 40 WPM in monkey type with 96% accuracy. I attempted to finish the independent challenge but became stuck on changing cell color. I was clicking on the dot in the cell and pulling it down. But then all my values would change to agree with the first value of the cell. But I think that is only for automatically generating something in succession, such as days of the week. Jose explained what I was doing wrong. I should grab anywhere and pull down the row or column. I watched a short video on customer service I thought was helpful. I concluded the day with the check-in for the independent Goggle Sheets project. As indicated I had trouble highlighting the cells in the colors they were supposed to be in. I never even got around to working with the formulas. But Jose walked me through the sheet regarding the formulas. Those formulas I would have used if I had completed this section and was able to proceed to the next section.
What I did Today!
Today I worked on a challenge and I got a better score than I thought I would. I still need to work more on my formulas on google sheets.
What I did today.
Today, I started by practicing my typing speed on Monkeytype for the first 15 minutes. After that, I took on an independent challenge using Google Docs. This involved changing formats, adding bullets, and creating a table of contents. Lastly, I copied a Google Sheets document and worked on formatting, including organizing text into columns and adding formulas. It was a great challenge and I feel like I made good progress with updating my Google Docs formatting skills.
What I did today.
Today was not unlike any other, I did the usual, but I am enjoying helping out where I can
Daniel Lee Blair
What I did Today
Today I started with typing practice. We then moved on to the Independent Challenge and worked on that for most of the day. When I was done with the challenge I worked on my training portfolio until the allotted time for the challenge was finished. Afterward, we watched a customer service video and did check-ins on the Independent Challenge.
Today in CTP 9/23/2024
Today started out a little stressful, because I entered into something I wasn’t familiar with.
As I read the directions the first two parts were understandable to me. When I entered into the sheets assignment, I’d forgotten a lot of it. So I’m needing to brush up on those skills.
Information System Technician, for Vista Hill Foundation, at 8910 Clairemont Mesa Boulevard, San Diego, CA 92123
Summary, The Information Systems Technician is one of three IT members in the organization, working both in the main office and traveling to program locations throughout San Diego County to install and resolve equipment and software issues.
These are some of the skills you will need for the job.
- · Maintains, analyzes, troubleshoots and repairs computer systems, hardware, and software and computer peripherals.
- · Documents, maintains, upgrades or replaces hardware and software systems.
- · Installing new software and software upgrades through multifunction information technology systems and developing operation instructions and procedures for projects run on multifunction information technology systems.
Technical Service Representative, for Express Employment Professionals – Costa Mesa, at Hillcrest, CA
Summary, A managed print services provider in healthcare seeks a Healthcare Printer Technician/Technical Service Representative for on-site printer and MFP repair. Strong problem-solving skills and a passion for technology and customer service are essential.
These are some of the skills you will need for the job
- · Responding to service requests to diagnose, troubleshoot and repair software, networking, and hardware issues for printers and preventative maintenance and calibration on a variety of printer, desktop, and hand MFP repair
- · Troubleshoot and resolve technical problems related to printers and medical carts (i.e., paper jams, connectivity issues, and print quality concerns)
- · Install and configure new printers as well as keeping accurate records of helpdesk tickets and service calls, including details of repairs, parts, and time spent on each service call