CTP Skill Center

Today I went through the Core Training Orientation. I also started working on the CTT Setup Labs. Tomorrow I will continue working on CTT projects.

Today we looked at Cover letters and did follow-up interview Emails and follow-up phone calls. As well as job interview questions. I feel like this is very valuable and is a good thought-provoking exercise.

Took a 3-minute typing test. We watched a video on paying 3 kinds of attention when doing customer service.

we will be listening and watching graduation portfolios in a little while.

We worked on responding to customer reactions to store services, faulty products, and store experiences(positive and negative). Valuable to me as we move forward.

More phone practice. I liked the taking notes part. I am glad about the backspace and rewind buttons. I suspect that I will be using those buttons less often as I gain more experience.

Business phone protocols and practice. Fun day. Touch typing practice. Hanging in at 16 WPM

Job search websites and filling out more resume polishing. Also, cover sheet practice. Touch typing

and I seem to hover around 15 WPM. Keeping at it.

Worked at making another flyer for berkmart. It looks okay but I still have a ways to go before I get the real hang of things.

Point of sale practice (live!) everyone had fun and learned things too. Worked on change-making at the Point of Sale machine. Also got Accountability E-mail sent off

Did a check-in with Devin and Carrie. Cool. Worked on accountability assignment. And a short Bio for our Berkmart employee roster.