Customer Service Representative – Entry Level (Full-Time, On-Site, Sacramento)

Luxe Management Group is a company aiming to support growth, improve customer retention, and deliver measurable success for their clients. They want someone to approach customers with a friendly, professional demeanor, demonstrate the latest Verizon products and services, provide top-notch support by addressing inquiries, troubleshooting, and resolving issues, work with the team to meet sales goals and assist with promotions, and ensure that every customer interaction is memorable. They are looking for someone who is confident in their ability to communicate both in personal and digitally, is excited about the latest tech and eager to share that knowledge with others, has a positive attitude and dedication to providing excellent service, is quick to pick up on new offerings, is enthusiastic and driven to meet and exceed individual and team goals, and is available to work evenings, weekends, and holidays. The pay rate ranges from $600 – $1,500 / wk.

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What I Did Today

– Worked extra time with Nathan this morning because I did not get much done yesterday and have to leave early tomorrow.
– Networking has FINALLY clicked for me. It’s so abstract I feel like I’ve been banging my head against a wall but filling out the diagram helped A LOT.
– Got what CIDR is into my brain.
– Networking VMs together with pfSense and diagramming how those work with the vhost and router above it.

What I Did Today

I had a break out meeting with Carrie to go over my future career aspirations and we talked about things that my DOR counselor might be able to help with.

I learned how to create folders and to “nest” folders.

I did lab hour work like Accountability.

What I did today

Today we continued working on the networking lab. We learned how to test networks on Windows, Linux, and a router. We learned how to use the ping command to test our LAN network. We learned how to change the Windows firewall to allow pings. We learned how to login to our pfSense router and how to check the the DHCP leases of the devices on the router. This allows us to confirm the IP address of those devices. We learned how to test a internet connection with command prompt by pinging a website directly.