This is a CSR job at FMG, a marketing software company for financial advisors. It’s fast-paced and requires problem-solving skills, but offers a good work-life balance and competitive benefits. As a CSR, you’ll provide excellent customer service, handle complex inquiries, and collaborate with internal teams. You should be a self-directed learner with strong communication skills (written and verbal), and ideally have prior customer service experience.
https://www.ziprecruiter.com/job/3af0f520
Job Listings
Talentify.io, has an opening for a full-time, remote, entry-level, Remote Customer Service. Pay starts at $14/hr – $14.50/hr.
What To Expect: Answer incoming calls from customers requiring support for their devices. Accurately process and document each inbound call/email transaction. Deliver service and support to end-users via voice calls, email, and third-party software. Interact with customers to provide and process information about products and services. Gather customer information and determine the appropriate resolution.
What Is Required: 1 year of experience in a similar role. Experienced level of expertise in customer service. Basic computer skills. Active listening and empathy skills. Strong interpersonal sensitivity. Typing skills and telephone etiquette. Typing skills and telephone etiquette.
You can apply for this job opportunity by clicking the LINK here.
Wed. May 29
Hello. Today our class practiced responding to customer service calls. We were given nine scenarios and asked to type what we may respond. We also reviewed the Independent Challenge. I learned what I could have done to make the task go much quicker.
What I Did Today
Today I started with some job postings for the students, and then moved on to the Emergency Food & Grocery project. I researched and added the information for Shasta County, home of Redding, and I have info for a few more northern counties ready to be added tomorrow. A great day!
What I did do Today?
I have Some challenges with my knowledge of Docs and Sheets. Today I know more about Sheets than yesterday. Also, we wrote responses about customers’ complaint issues to assist customers.
What I Did Today
I learned that I need to pay closer attention to details. I did learn a little more about spread sheets. Still have to practice more on it.
Today we worked on some Customer service emails. We worked on sheets which is my most challenging. I really like sheets but I will have to work hard on it. I am looking forward to it. Also more of the feedback and other tests
What I did Today
Today we worked on customer service email responses, which used fictitious examples of customers with feedback or complaints and we were expected to respond professionally on behalf of BerkMart. It was good practice for me understanding how to address customer complaints in text and learning what words I should use. Then we reviewed the challenge we worked on yesterday. I am looking forward to more practice with customer service.
What I Did Today
Today, we did responses to customer feedback questions and went over our Independent Challenge grades and the actual Independent Challenge doc and sheet. I am having intermittent internet service issues and I’m going to have to check in with my internet service provider in the morning…. Rebooting my router did not improve my connection…
What i did Today?
Today was so much fun to just go over the independent challenge and just see what i did was amazing .