Job Listings

American Queen Voyages™ in San Francisco, has a full-time, on-site, entry-level, Ticket Both Agent – Guest Services Agent – Seasonal opening. Pay starts at $22.50/hr.

Do you share Alcatraz Cruises’ passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise? To sell tickets to Alcatraz Island. To assist with scanning tickets, and loading and off-loading of vessels. To troubleshoot any guest ticketing issues. To provide excellent customer service.

Minimum Qualifications

  • 2 years of customer service experience
  • Excellent verbal and written communication skills, including conflict-resolution skills
  • Knowledge of another language in addition to English is preferred
  • Knowledge of Microsoft Office programs required

Accessibility Accommodation for Applicants

To find out more about this opportunity, click the link above or to apply, Click the LINK here.

What I did today.

Today I got refreshed on Goggle Slides and how to create formulas. This was the first official day in the Pro Customer Service and Administration official work assignments. We worked on Berkmart Conference Registration email and meeting invitation.

Tuesday, May 7, 2024

Hello. I admit I am having a hard time remembering to clock in and out. I didn’t clock in or out for any of my breaks. I am sorry about that. I have added Homebase to my start-up tabs. Fingers crossed that might jog my memory. I am grateful for our new students and their questions. Mike and Marc working with them is filling in some of the gaps in understanding I had from the first month. I began working on creating an event for the BerkMart Investor’s Conference. This project is making my dig deep into my understanding what we have learned so far.

What I Did Today

Today we started with the CTT orientation and catching up on yesterday’s lesson plan. This included setting up a Chrome profile, setting up Chrome extensions, logging into WordPress, using ChatGPT and other AI tools, going over SkillSoft, and getting logged into Slack. Finally, we had some extra time to work on the next lesson plan and get started on ticketing systems, including logging into osTicket and doing an overview.

What I did today

Today we mostly went over introductory basics and essentials for the class’s new members. Afterwards we worked on a BerkMart conference registration form, and looked into a hotel for this fictional conference to take place in.

Overall, not a bad day.