ClearCaptions, LLC is looking for a remote Client Care Specialist! This position involves answering customer inquiries via phone or Chat, providing feature training to callers and managing customer contacts with Salesforce CRM. The requirements are a HS diploma and previous customer service experience, with extra consideration for those with experience in Salesforce. This is an increasingly-rare full-remote job, so consider applying today!
Job Listing: In-Person Administrative Assistant, Oakland (Full Time)
The Piedmont Neuroscience Center is looking for an Administrative Medical Assistant! This positions responsibilities include managing phone calls and email, creating and updating records and databases, and scheduling travel plans of upper management. The only hard requirement is a HS diploma, with extra credit for higher degrees or job experience. Consider applying today!
What I Did Today
Very busy today with skillSoft Exel in Office 365. Lots to learn. I also was able to post three job listings. They seemed like decent job offerings that I hope someone might be able to take advantage of them. Got a good graduation project solicitation that I hope will pay off. A little typing practice and I am going to call it a day.
Inbound Customer Service Representative
CCC Intelligent Solutions, has an opening for a full-time, remote, entry-level, Inbound Customer Service Representative. Starting pay is $15.75/hr.
The RoleThis is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients, and billing services to assist in explaining services and claims information.
Requirements:
- Must be able to train and work in a remote environment
- No prior medical insurance experience is required, as we will train individuals who are willing to continue to learn and develop
- High school diploma or equivalent
- 1-2 years prior customer service experience required
- Excellent verbal and written communication skills
- Attention to detail
- Ability to multi-task with customer interactions and various applications
- Possess a positive attitude and desire to provide outstanding customer service
- Ability to learn basic medical terminology
- Weekday schedule flexibility
- Career oriented
- Strong technical aptitude
- Ability to work independently
- A quiet and professional work environment free of distractions
- High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 Mbps download and 15 Mbps upload)
A long list of requirements but seems like a pretty good place. If interested, click the link above for more company information, or to apply click the LINK here.
Customer Service Representative
Capgemini, has a listing for a full-time, remote, entry-level, Customer Service Representative. Pay starts at $13.50/hr.
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.
Requirements:
- Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
- Availability for remote workspace audits (via webcam or phone) Inspection time less than 5 min
- Highspeed and reliable Internet connection
- Quiet and focused work environment
Posted on Jan 18, 2024.
If interested, click the link above, or to apply, click the LINK here.
Customer Sales Representative
HGS – Hinduja Global Solutions, has a listing for a full-time, remote, entry-level, Customer Sales Representative. Pay starts at $14.75/hr – $16/hr.
As a Customer Service Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience.
Requirements
To be successful, you’ll need these qualities.
- You’re at least 18 years of age
- You have a High School Diploma or equivalent
- You have at least 6 months of customer service experience and you understand the value of coaching / feedback
- Demonstrate a caring, supportive and friendly nature in every interaction
- You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
- You’re familiar with Android and IOS mobile applications
- You’re results oriented and comfortable providing customers with recommendations and solutions
Posted on Feb 22, 2024.
If interested you can check out the company by clicking the link above, or to apply click the LINK here.
What I Did Today
We reviewed a recorded surprise interview that we had with the instructor before. Later, we updated our resume, cover letter, and other documents as much as possible. We also practiced our interview answers with a classmate to gain more insight on how we could improve our answers.
What I Did Today
Today we listened to a employment service presentation to start the class. After that, we went into a breakout room and did an interview Q and A with a classmate. The next part of the class was to work on our professional documents such as resumes, and cover letters, and we were able to ask questions if we needed help. The last thing we did to end the day was do a group Q and A as a class to tell a story about the jobs that we had.
What I did Today
Today we worked on our professional documents and interview practice. I am getting more comfortable with my “storytelling” answers but still need to work on my pacing and not saying Um to fill gaps.
What I did today…
Today we did a 3-minute timed typing test. We worked with the 3CX phone system with various scenarios between Customers and Employees with a classmate. It was fun to do.
We discussed as a group; our experiences doing our accountability project to make calls to 3 stores and give feedback on their customer service. That was an interesting assignment. Good day. Time to go…