Very busy day. I was able to fit quite a few exercises in. I listed 3 jobs on my blog. I also worked on the Graduation Project. I was also able to get my Workday issue solved. I sent my weekly SkillSoft report off to Jose with a note that I will re-work this module up to 100%. I also emailed in my weekly timed typing test.
Customer Service
Talentify.io, has a listing for a full-time, remote, entry-level for customer service.
What To Expect (Job Responsibilities)
- Provide excellent customer care and support by assessing customer needs and providing accurate information and solutions
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Strive to meet or exceed personal and team target goals
- Record and organize customer interactions and account changes
- Previous experience in customer support, client services, sales, or a related field
- Excellent verbal and written communication skills
- Basic computer skills and experience
- Strong multitasking, time management, and prioritization skills
- Customer-focused mindset for positive customer experience and resolution
Preferred Qualifications
- Experience in a healthcare-related customer service role
If you are interested and want to find out more, click the link above, or to apply, click the Link here.
Customer Support Agent
RemoteWorker US, has a listing for a full-time, entry-level, remote, customer service representative. Starting pay was not listed.
About the job
Home-office stipend / PTO – As a Customer Support Agent you’ll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate’s mission of world-class service; Strive for one-touch resolution through root cause analysis, and by prioritizing and multitasking a large volume of inbound contacts with attention to detail and ownership; Help keep internal and external knowledge bases and documentation up-to-date Hiring Fast
Posted on Feb 15, 2024.
If interested and want to know more, click the link above, or to apply click the LINK here.
Customer Service Representative
Knightly Tours, has a remote, part-time, customer service representative opening. No starting pay is listed.Knightly Tours is a venture capital & private equity company based in Seattle, Washington. We provide high-quality tour and travel services to customers worldwide. Our mission is to offer exceptional customer service and create memorable travel experiences for our customers.
Qualifications
- Excellent Customer Service skills
- Strong Customer Support proficiency
- Ability to address customer concerns in a timely and effective manner
- Experience in customer experience enhancement
- Ability to maintain a positive and professional demeanor during interactions with customers
- Excellent communication skills, both written and verbal
- Ability to work independently in a remote environment
- Previous customer service experience in the travel or hospitality industry is a plus
If you are interested you can check the company out on the link above, or to apply, click the LINK here.
What I Did Today?
Today I got started on the elective project. I also got started on the accountability assignment. I plan to continue to work independently this evening on the assignments.
What I did Today!
Today I looked at the Further Exploration part of the Remote Connectivity lab and did a remote session between my Windows and Linux VMs. It was really cool to see how even with a proprietary system like RDP can be made to work on non windows machines. I also explored using the NMAP software to get information on various network devices, its amazing what you can find out with the right tools.
What I Did Today
Today I posted several job listings, and then contacted several businesses for our graduation donation project. Unfortunately a major storm in my area meant that I had VERY spotty internet connection, but I was able to research on my phone (which still had a cell signal) while my computer was disconnected. Sometimes you just have to do the best you can under the circumstances!
What I did today:
Today, I practiced typing. We continued to work on our elective projects. I was able to complete my second and third projects, which helped me feel like I accomplished my tasks, as well as learn something from each of the projects worked on. Also, today I practiced sending the delayed email to be delivered on a future date; in which I finished my accountability project. It feels good to get things done.
What I Learned Today
I learned how to install multiple different kinds of remote connectivity software. Some of the software had complications connecting and worked through it.
What I did today
Today I added more job postings to the list. I applied for a couple of those jobs. I edited and completed some entries to the Graduation Project. Sent out six letters for the project. I met with Carrie. I resumed more work on the Trailhead Tutorial.