Job Listings

Alcatraz City Cruises · San Francisco has a Full-time, on-site, entry-level, opening for a Ticket Both Agent – Guest Services Agent. Pay starts at $22.50/hr.


About The Opportunity

Do you share Alcatraz Cruises’ passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

To sell tickets to Alcatraz Island. To assist with scanning tickets, and loading and off-loading of vessels. To troubleshoot any guest ticketing issues.

Minimum Qualifications

  • 2 years of customer service experience
  • Excellent verbal and written communication skills, including conflict-resolution skills
  • Knowledge of another language in addition to English is preferred
  • Knowledge of Microsoft Office programs required

If you need to find out more about this company, click the LINK above, or to apply, click the LINK here.

Job Listings

Sysco · Walnut Creek has an opening for a full-time, on-site, entry-level, Customer Service Representative. Pay starts at $18.99/hr – $28.56/hr.

Job Summary

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

High school diploma or equivalent.

  • 1 year prior outside food service sales coordination or customer support experience
  • Preferred: Previous call center experience
  • Strong telephone communication skills
  • Able to work in a fast-paced environment
  • Ability to sit and work at a PC for extended periods
  • Proficient in MS Office

For more company information, click on the above LINK, or to apply, click the LINK here.

What I did today…

Welcome to Wednesday. Today we started with our typing practice. Slowly, inch by inch I seem to be typing just a bit faster which is a nice surprise; practice makes it better. We continued working in the POW store practicing taking orders, receiving them, and confirming as a class. We had our monthly check-ins. Concluded our time working on a Skillsoft lesson. Good day, and have a wonderful evening.

What I Did Today

Today I started with some job postings, and then moved on to the ERG project. Unfortunately I didn’t get a lot of work done on it, I decided to apply for one of the jobs I posted and the application process turned out to be MUCH more involved then I anticipated. If nothing else, today was a good lesson on time management and cutting your losses when something is taking too long. I’ll do better tomorrow, I’m sure of it!

What I Did Today

Today, I practiced being an employee and customer at the POW store. During the scenario, we had a real-life situation where an item was out of stock and the customer couldn’t purchase water. Later, I had my check-in meeting with Carrie and Devin. I also worked on some SkillSoft today.