Listed skills are: NetSuite, HubSpot, Microsoft Office, customer service and communication skills. As a Customer Service Representative, key duties include promptly answering inbound calls, managing support tickets and emails via HubSpot, and routing inquiries to the appropriate departments. Responsibilities involve responding to non-project order status questions, escalating project-specific and technical issues, providing stock and pricing …
Monthly Archives: April 2025
Contact Center MSR II (Golden 1 Credit Union, Full time, In person, Sacramento, CA.)
Listed skills are: Communication skills, financial services and customer service. As a Contact Center MSR II, responsibilities include resolving complex member issues and escalations with minimal supervision while demonstrating a strong understanding of credit union products, digital services, and compliance requirements. The role requires high efficiency in a fast-paced call center environment, including de-escalating situations, …
What I Did Today
Most of my day was the task I do normally on AWEX. However, I was told about a task I will do in the future where I help out with the other CTP participants by helping them with mock phone calls. My last hour was setting up the phone system that we will use when …
What I did Today?
Today we went over the database of the employee manual with someone pretending to be the employee, trying to assist a customer in signing up for a fitness membership or getting a massage service. Then sending the confirmation email letting the customer know about the appointment. We also went over downloading the MicroSip program that …
What I Did Today
I practiced my typing and it was off today. That’s what usually happens on Monday – first day back in class. It gets better by the end of the week. I started working on the Accountability assignment for this week – setting up POW Memberships and sending confirmation emails. We’ll be working more on that …
¿¡What I did today!?
Today we started a new ticket on Drive Imaging. We set up our MicroSIP accounts for next week
What I did today
In the first hour I worked on adding job listings to the CTP website, focusing on the San Jose area. In the second hour I continued work on the emergency food list, adding some listings for Los Angeles County. In the third hour I participated in the orientation for the MicroSIP phone software.
What I did today
Today we started the Drive Imaging lab. We learned what drive imaging is and the difference between drive imaging and backups. We installed and set up MicroSIP phone systems.
What i did today…
Started off with typing skills tests, then commenced to work with power of wellness spreadsheets. We finished up the day by downloading and setting up our own phone systems on our computers.
In-person: Medical Office Part-Time Administrative Assistant (San Francisco, CA)
LINK In this part-time position, you will be an administrative assistant who helps customers. The only job experience requirement listed is “Medical office experience”. The pay is $25.