Listed skills are: Communication skills, financial services and customer service.
The Contact Center MSR I (Member Service Representative) is responsible for efficiently processing member transactions, resolving basic inquiries, and supporting digital services while ensuring compliance with all regulations and internal policies. This role involves identifying and preventing fraudulent activity, updating member account information, and providing exceptional customer service by offering relevant Credit Union products and services. The MSR I must meet performance and quality standards in a fast-paced contact center environment and demonstrate a thorough understanding of financial regulations, security protocols, and Golden 1’s core values of Integrity, Reliability, Inclusion, and Service Excellence.
Listed pay is $20 an hour.
Link:
https://www.indeed.com/viewjob?jk=db44b4914cdf531d&from=shareddesktop_copy