Listed skills are: Time management, communication skills, call center experience and banking.
The Contact Center Specialist provides professional, high-quality customer service by handling telephone and email inquiries efficiently and accurately. Responsibilities include clearly explaining Tech CU products, services, policies, and procedures, identifying cross-sell opportunities, and directing calls to the appropriate departments. The specialist processes authorized transactions, supports internal staff, and maintains a high level of availability for calls, ensuring that all interactions align with company guidelines and compliance standards.
M-F shifts, rotating weekends and occasional overtime.
Listed pay is: $51,900 to $72,100 a year.
Link: https://www.indeed.com/viewjob?jk=656f7b12a370a13d&from=shareddesktop_copy