Full Time, In Person, Customer Service Representative, San Jose, CA.

Listed skills are: Typing, Microsoft Word, Microsoft Excel, communication skills, organizational skills, 10 key typing and customer service.

The Customer Service Representative handles customer inquiries and service requests both over the phone and in person, including initiating installations, changes, and discontinuations. This role requires strong communication skills, proficiency in MS Word and Excel, and the ability to work collaboratively across departments to resolve disputes and deliver a high level of customer satisfaction. Representatives maintain accurate records, manage service charges, and promote goodwill while working in a fast-paced, high-call-volume environment. Additional duties include cross-selling services, troubleshooting customer issues with professionalism and empathy, and occasionally covering front desk reception duties.

M-F shifts.

Listed pay is $40.42 an hour.

Link: https://www.indeed.com/viewjob?jk=b9c16a2358bec457&from=shareddesktop_copy