Listed skills are: Microsoft Word, Microsoft Outlook, computer skills, communication skills, software troubleshooting and customer service.
The Customer Service Representative is responsible for identifying, prioritizing, and resolving customer needs with professionalism and efficiency. This role involves analyzing issues, educating callers on program benefits, and ensuring accurate documentation using internal systems. Representatives must meet or exceed call center performance standards while building rapport, adapting communication styles, and escalating concerns when necessary to maintain high levels of customer satisfaction and service quality.
Listed pay is $21 an hour.
Link: https://www.indeed.com/viewjob?jk=197be9f6031b546f&from=shareddesktop_copy